Terms & Conditions
Last updated November 8, 2026
These terms cover the text messages and calls sent by Tim Baird ("we", "us"), including messages sent on behalf of businesses that use our customer messaging software. By submitting your phone number through a form or ad, you agree to these terms.
Text messaging program
- What you'll receive: after you submit a request (for example a quote or information request), you'll receive a text confirming we received it and inviting you to reply, and a small number of follow-up texts if you don't respond. Texts stop as soon as you reply, book, or opt out.
- Message frequency: varies, usually up to 3 messages per request.
- Cost: Message and data rates may apply, depending on your mobile plan.
- Opting out: reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time. You'll get one final message confirming you've been unsubscribed, and no more texts after that. To start again, reply START.
- Help: reply HELP, or email tbusinessmgmt10@gmail.com.
- Carriers: mobile carriers are not liable for delayed or undelivered messages.
- Consent: agreeing to receive texts is not a condition of any purchase.
Calls
If you call a business that uses our service and the call isn't answered, we may text you back at the number you called from. A business may also call you back about your request.
Privacy
How we handle your information is described in our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Your responsibilities
Only submit a phone number that you own or are authorized to use. If you change or give up your number, reply STOP first so the new owner isn't texted.
Business plans
Businesses that sign up for our software pay the setup fee and monthly price shown at checkout, charged by our payment processor, Stripe. The plan renews each month until it's canceled from the Billing page in the dashboard or by emailing tbusinessmgmt10@gmail.com. A business's texting starts once the phone carriers approve its registration, and stops if its plan ends.
Business data
A business's customer contact information and message history belong to that business. We use them only to provide our service to that business, and we'll export them on request. We may create de-identified, aggregated statistics from use of our service, which identify no person or business, and use them to improve our service, build new products and features, and publish industry insights. We never sell personal information.
No warranty
Our messages are provided "as is". We don't guarantee that every message will be delivered or delivered on time, and to the extent the law allows, we aren't liable for any delay or failure.
Changes
We may update these terms from time to time. The date at the top shows when they last changed.
Contact
Tim Baird
Email: tbusinessmgmt10@gmail.com