Text Messaging Program

Tim Baird is texting software that home-service businesses (plumbers, HVAC, roofers, electricians and others) use to reply to their own customers. Each business texts only people who asked that business for a quote or called it. Here's how people sign up, what they get and how to stop.

How to Opt In

A customer gets texts from a business only after they ask for them, in one of these ways:

• The business's website form: they enter their mobile number and check a box next to wording like the example above, naming the business. The box starts unchecked and is optional: without it, the business calls or emails them instead of texting. We keep the exact wording, the time and the browser of every sign-up.
• A Facebook or Instagram lead form run by the business, which shows the same wording before they submit.
• Asking for a quote on Angi, Thumbtack or Google Local Services, which pass the request and number to the business so it can reply.
• Calling the business: if nobody can answer, the caller gets one text back at the number they called from.

Each business we work with has its own page like this one, with its live opt-in form and its actual messages.

We never text numbers from bought lists, or numbers collected any other way. A person's number is used only by the business they contacted, to reply to their own request. It is never sold, shared or passed to any other business. Tim Baird is not a lead generation service.

Messages You'll Receive

• Message frequency varies. Usually a reply to the request and a few follow-ups if they haven't answered. Follow-ups stop as soon as they reply, book or opt out.
• If they reply, the business texts back to answer questions and set up a time.
• Some businesses also send one text after a job asking for a review, or a reminder when maintenance is due. Their sign-up wording says so.

Message and Data Rates

The texts are free from us. Message and data rates may apply, depending on your mobile plan.

Opting Out and Getting Help

• Reply STOP (or UNSUBSCRIBE, CANCEL, END or QUIT) to any text. You'll get one message confirming it, then no more texts. Reply START to sign up again.
• Reply HELP for help, or email tbusinessmgmt10@gmail.com.
• Agreeing to texts is not a condition of any purchase.
• Mobile carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Details are in our Privacy Policy and Terms & Conditions.

Program Details